Mystery Box

All of our products are shipped to you with a secure, tracked shipping method. We offer free shipping on orders over $150 depending on your region. No code necessary; free shipping will be applied at checkout.

Order cancellations or adjustments are not possible after the order is placed. Please allow 7-10 business days for your order to be processed and shipped. Once the order is dispatched, you will receive your tracking link via email. Please note the delivery times are estimated and might differ based on the amount of orders to proceed. You will see the final costs and delivery times in the order checkout..

No Exchanges or Returns

We do not offer exchanges. Please ensure you review our size chart carefully and order the correct size. As all items are customized and made to order, it is crucial to select the appropriate size to avoid any issues. Thank you for your understanding and cooperation.

Refunds

If you are requesting a refund it may take 5-7 business days to reflect on your account dependent on your bank, or provider. If you would like to process a refund please contact our customer service team at info@chasinghoops.com team for help or go to Contact Us

• Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.
• Tumble dry low, or hang-dry for longest life.
• Cool iron inside-out if necessary. Do not iron decoration.
• Do not dry clean.